Namhae Sports Park Hotel Privacy Policy

Namhae Sports Park Hotel takes great care of our customers' personal information.

1. Basic Direction of Privacy Policy

Namhae Sports Park Hotel (hereinafter referred to as 'the hotel') takes the personal information provided by the user very important for the use of the service and strictly adheres to it by establishing a privacy policy. In accordance with the relevant laws and regulations set by the Ministry of Information and Communication, the privacy policy of the company considers the protection of personal information as the top priority to prevent personal information leakage and damage.

2. Table of Contents

The privacy policy of the company contains the following.

• -The purpose of collecting and using personal information
• -Scope and method of collecting personal information
• -Usage and provision of personal information
• -User rights and exercise about personal information
• -Retention and usage period of personal information
• -Separate storage for long-term non-user personal information
• -Technical management methods for personal information protection
• -Consignment of collected personal information
• -Matters regarding the operation of cookies
• -Duty to manage personal information and director disclosure
• -Supplementary provision

3. The purpose of collecting and using personal information

The purpose of the collection and usage of the user's personal information of the company is to provide the best service to users through the site (site name) operated by the company. The personal information provided by the user is used by the company to provide useful information to the user or to provide answers to various questions requested by the user.

4. Scope and method of collecting personal information

1. Scope of collection

• -The company collects personal information with your consent in accordance with legal and fair procedures. For this purpose, a procedure to 「Agree」 the contents of the Privacy Policy or the Terms of Use is in place, and when the user checks the 「Agree」, the user is regarded to agree to the collection of personal information.
• -Personal information items collected by the company :
  (mandatory items) name, contact phone number, email address
• -Homepage customer inquiry does not require a resident registration number.
• -In principle, the company does not collect sensitive personal information that may infringe on the basic human rights of users. However, exceptions are provided when there is a legitimate consent of the user or the provisions of the law.

2. Method of collection

-Customer inquiry through the homepage

5. Usage and provision of personal information

1. The company may use the collected personal information for the following purpose.

Responding to customer inquiries : providing related services through online room reservation

2. Personal information provided by users cannot be used or provided to third parties outside the scope notified or specified by the company without the user's consent. However, there are exceptions of the following cases.

• -For the purpose of investigation, if requested by the investigating agency, etc. according to the procedures and methods prescribed by the law
• -In case that there are special provisions in the law, including the Law of Real Name Financial Transaction, the Use and Protection of the Credit Information Act, the Framework Act on Telecommunications, the Telecommunications Business Act, the Local Tax Act, the Consumer Protection Act, the Bank of Korea Act, and the Criminal Procedure Code, etc.
• -In case of providing personal information in a form that cannot identify a specific individual such as statistical purposes, academic research, market research, etc. based on the provisions of the law

3. In case of obtaining the consent of the user, the company shall specify or notify the following in advance, and the user has the right to refuse it, and can withdraw the agreement at any time.

Information Recipient	Information Recipient
Namhae Sports Park Hotel	Providing related services through online room reservation
Retention Item	Retention period
Name, contact phone number, email	1 year after receiving inquiry

• -The identity of the person in charge of privacy (association, name and phone number)
• -The purpose of collecting and using personal information
• -Personal information items to be collected
• -Retention and usage period of personal information to be collected
• -Related Information provision for third parties
• -User right to withdraw consent and request to view and correct errors of the information and method to exercise the right
• -Matters prescribed by relevant laws and regulations, including the law regarding the promotion of information and communication network use and protection of information, etc.

4. The homepage operator can delete and modify the information if the personal information such as e-mail is inaccurate and affects the quality of service.

5. Personal information that is voluntarily provided online can be collected and used by third parties, and the information user is responsible for it.

6. In addition, verifying personal information for the performance of work is limited to the person in charge of access (personal information manager).

6. User rights and exercise about personal information

1. The user can exercise the user’s rights with respect to the privacy of the following items at any time.

• -Request to view personal information
• -Request to correct the information in case of error, etc.
• -Request to delete the information
• -Request to stop using the information

2. The right to exercise according to the Paragraph 1 can be exercised in writing, by telephone, e-mail, or by fax to the Company, and the action will be taken by the company without delay.

3. The company will not use or provide the personal information to others until the correction or deletion is completed if the user requests correction or deletion of personal information due to errors, etc.

4. Children under the age of 14 can exercise their rights under the Paragraph 1 through their legal representative or authorized persons, etc. In such a case, the legal representative has all the rights of the user.

5. Users shall not infringe the personal information and privacy of users or others managed by the company in violation of related laws, such as the Information Communication Network Act and the Personal Information Protection Act, etc.

7. Retention and usage period of personal information

The information must be destroyed in principle without delay, after the purpose of collecting and using personal information has been achieved (completion of customer inquiry). However, for the following reasons the information shall be retained for the period specified in the company and related laws.

Retention of information by the company’s internal policy

• Name, e-mail, contact phone number, company name, company address, position, budget, inquiry contents :
• Reason for retention : to prevent unauthorized use of underprivileged users and to prevent confusion in managing customer inquiries.
• Retention period : 1 year

8. Separate storage for long-term non-user personal information

Personal information of long-term non-users is separated and stored in an unidentifiable state, in accordance with relevant laws.

• Relevant laws : Articles 29 and Article 16 of the Law regarding the Promotion of Information and Communication Network Use and Protection of Information, etc.
• Dormant users : users who have been dormant since they have not used the service for more than a year

9. Technical management methods for personal information protection

The company will do its best to devise technical management methods for personal information protection in order to prevent information leakage.

In managing personal information, the company is doing its best to ensure the stability of personal information in order to prevent it from being lost, stolen, leaked, tampered with or damaged. The company is taking technical measures, including security devices using passwords, computer virus prevention devices using antivirus programs, security devices that can securely transmit personal information on networks using encryption algorithms, access control devices using intrusion prevention systems, and other technologies necessary for stability securing, etc.

The company limits the number of employees who can access personal information to a minimum, and continuously conducts training to comply with this policy and protect personal information. In addition, the company is doing its best to prevent unlawful information leakage by regularly updating the operator password for access to personal information.

10. Consignment of collected personal information

The company does not entrust the management of user’s personal information.

In the future, when any consignment of the management of personal information occurs, the company will notify or consent to the user in advance according to related laws.

11. Matters regarding the operation of cookies

The company utilizes “cookie” which stores and finds information of users from time to time. Cookies refer to small amounts of information that the homepage sends to user’s computer browser. The company's computer reads the contents of the cookie in the user's browser, finds the user's information on the computer, and enables the service to be provided without additional input of the name and homepage address, when the user accesses the homepage.

Cookies can identify user’s computer but do not personally identify the user. In addition, by adjusting web browser's options, users have the option of accepting all cookies, sending a notification when a cookie is installed, or rejecting all cookies

How to refuse cookie settings (Internet Explorer) Users can set the options for the web browser at Tools> Internet Options> Privacy tab> Privacy level at the top of the web browser to allow all cookies, prompt each time users save a cookie, or refuse to save all cookies. However, please note that if a user refuses to store cookies, the user may be restricted from using certain services.

12. Duty to manage personal information and director disclosure

To collect opinions and manage complaints about personal information, the company appoints a personal information protection officer as follows.

• Name : Jang In Pyo
• Affiliation: Namhae Sports Park Hotel
• Contact Phone Number : +82-10-3884-2626
• E-mail : namhaehotel96@naver.com

If it is needed to report or consult other personal information infringement, please contact the following organizations.

• - Personal Data Infringement Call Center (https://privacy.kisa.or.kr / 118 without area code)
• - Personal Data Dispute Mediation Committee (https://kopico.go.kr / 1833-6972)
• - Supreme Prosecutors' Office Cyber Division (cid@spo.go.kr / 1301 without area code)
• - National Police Agency Cyber Bureau (http://cyberbureau.police.go.kr / 182 without area code)

13. Supplementary provision

If the company adds, deletes, or changes the contents according to the change of laws, policies or security technology, the company will notify at least 7 days before the effective date. However, the company will notify 30 days prior to the change of contents that are important to the valuable rights or obligations of the personal information subjects to be managed.

- Privacy Policy Version Number : 1.0

- Privacy Policy Effective Date : 2016.09.27

- Privacy Policy Revision Date : 2019.08.20